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Pick n Pay

Smart Shopper Promise

At Pick n Pay we are 100 percent committed to protecting the private information of our Smart Shoppers. The Smart Shopper promise lets you know exactly what we do with your personal details.  

  • We need your cell phone number, email address or postal address to give you the full rewards of Smart Shopper, as we use your contact details to send you any vouchers you’ve earned and other important Smart Shopper information.

  • We also need your ID or passport number to safeguard your points.

  • Your personal information lets us send you targeted special offers on products and services that are relevant to you.

  • By knowing you a little better, we can make sure that all the vouchers you receive are for products you really want and need. For instance, we will endeavour to offer you vouchers on regular items in your trolley.

  • Your details will never be used for spam.

  • We will never share your personal details with any other company unless it is entirely necessary for the operation of the Smart Shopper programme.

  • We comply strictly with the terms of the Consumer Protection Act (effective 1 April 2011).

  • Should you ever decide you would like us to remove all of your details from our Smart Shopper database, we will do so immediately.

  • If you have any queries or would like to provide us with additional information about yourself or your family to help us reward you better, phone Customer Care on 0800 11 22 88.