As our customer, your Personal Information is collected and processed in a lawful manner. We will always endeavour to protect this information and hold it in confidence. Personal Information supplied by you while making use of this Service (PnP Cellular Mobile App) is provided voluntarily to Pick n Pay. If you choose to use our Service, then you acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the processing (including storage) of such information.
Your Consent and Agreement
BY USING THE APPLICATION AND RELATED SERVICES:
- YOU CONSENT TO THE COLLECTION, STORAGE, USE AND TRANSFER OF YOUR PERSONAL INFORMATION, WHICH INCLUDES (If using Self RICA services) YOUR BIOMETRIC DATA, BY Pick n Pay and Contactable;
- BY SUPPLYING YOUR PERSONAL INFORMATION, AND USING THE APPLICATION AND RELATED SERVICES, YOU CONSENT TO THE TRANSFER OF YOUR PERSONAL INFORMATION BY THE COMPANIES TO COUNTRIES OUTSIDE OF SOUTH AFRICA.
Information Collection and Purpose
When signing up for this Service, the information you supply is used not only to facilitate the Services provided via the PnP Cellular App, and self RICA services (should you wish to utilise the self-RICA services) but also to support the wider Smart Shopper program. When signing into the PnP Cellular App, you can to link the app to an existing Smart Shopper account profile or create a new standalone PnP Cellular account profile. You agree that you will provide accurate information to us and keep it updated (when it changes), and that you will not create a false identity or account for anyone other than yourself.
The PnP Cellular App collects and uses Personal Information. For instance, when you sign up, you are required to provide your PnP Cellular mobile number to facilitate purchasing of airtime and data, or for OTPs (one-time passwords).). You will also be prompted to provide further details such as: First Name, Surname and Email Address.
We may collect information from or about the device when you install our PnP Cellular App, depending on the permissions you’ve granted. The permissions requested when installed may relate to the Camera i.e. to enable taking and uploading a photo or location-based information for the self-RICA process.
All Personal Information will be securely retained and only used to fulfil the purposes listed above. We will take appropriate, reasonable technical and organizational measures to prevent loss of, damage to, or unauthorized destruction and unlawful access to or processing of your personal information. This may include the transfer of data outside of South Africa (due to the nature of our technologies being used). Information associated with your account will be kept until your PnP Cellular or Online profile is deleted, or unless we no longer provide the Service to you.
Securing Your Account
You are required to create a password to secure your account. You are responsible for making this password a strong, complex and unique one as well as to keep the password private and secure. Do not share this password with anyone. You are responsible for all actions processed through your account. If you suspect its misuse or that your account had been compromised, you must report it to our Customer Careline (0860 30 30 30) as soon as possible.
The Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under the age of 18. In the case we discover that a child under 18 has provided us with personal information, we will immediately delete this from our systems. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Some cookies we use are from third party companies, such as Google Analytics, to provide us with web analytics and intelligence about our sites. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. This code is only active while you are on the Application. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies: Google at Google Privacy & Terms.